The Sancus Customer Portal is a fully white-labeled and customizable onboarding user interface that integrates seamlessly into existing user interfaces and tools, providing a comfortable customer experience.

Sancus can be directly integrated with best in class service providers for identity verification, PEP and sanctions screenings, e-signatures, data aggregators or external publicly available data sources, such as corporate registries. We partner with some of the leading providers for these services globally. The rule-based workflow engine can be configured for both the customer’s and internal teams’ needs and rolled out with little to no coding required, effectively allowing you to provide the optimal and most efficient journey for each customer type.

The customer follows the dynamic journey through the Customer Portal, with ease and flexibility providing all required data and documents in order to onboard the entity, while at the same time all necessary KYC and AML checks occur in the background automatically to ensure compliance.

The Sancus Officer Portal provides an overview of all activities through the holistic dashboard and a granular view of each customer file through the task tab. Here, customer applications are dynamically routed to different users and groups based on configured decision rules to follow user management rights. Officers are able to review the results of automated checks, request additional KYC data from customers, as well as accept, reject, refer or escalate the customer file.

The reports and workflow activity depicted in the dashboard help to identify bottlenecks in the onboarding journey and help Officers manage applications, notify applicants and take bulk actions. Additionally, officers can initiate their relationship by inviting customers to start the onboarding journey.

Overall, you are able to cover all your compliance needs while saving time, optimizing resources and offering an enhanced customer experience.

The Sancus Workflow Editor is a user-friendly tool that supports client-tailored customizations. From here, norbloc and users alike can configure customer onboarding journey, differentiating between customer segments, geography, products and risk-scoring.

Select the integrations desired for AML screening, such as sanctions screening, adverse media checks, PEP checks, ongoing monitoring; for KYC checks with global coverage for identity and ID document verification; for KYB checks with enriched company data sources for company verification and UBO screening. Furthermore, choose from additional KYC modules for risk-scoring, fraud-prevention features and eSignatures for end-to-end onboarding.

Leverage the form builder to collect all the data you require from customers, with dynamic features and AI-powered pre-population of data fields and data from document extraction.